Email : info@farmafood.com | Call: 24677939
Effective Date: [01/01/2026]
At FARMAFOOD Foodstuffs Trading Company ("FARMAFOOD," "we," "our," or "us"), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you visit our website, use our services, purchase our products, communicate with us, or otherwise interact with FARMAFOOD.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
We may collect personal and non-personal information from you when you visit our website, create an account, place an order, contact us, or participate in our promotions.
The personal information we may collect includes:
Full name
Email address
Telephone number
Delivery address
Billing address
Company name
Payment information
Username and password
Employment-related information (for job applications)
Any information you voluntarily provide through forms, inquiries, surveys, or customer service communications
When you interact with our website, we may automatically collect:
IP address
Browser type and version
Device information
Operating system
Geographic location data
Pages visited
Date and time of access
Referring website information
Website usage statistics
We may use your personal information for the following purposes:
To:
Process orders
Deliver products
Process payments
Provide invoices and receipts
Manage returns and refunds
To:
Respond to inquiries and support requests
Provide order updates
Resolve complaints
Improve customer satisfaction
To:
Create and maintain user accounts
Authenticate users
Secure access to our services
With your consent where required, we may send:
Newsletters
Product updates
Promotional offers
Surveys
Event invitations
You may opt out of marketing communications at any time.
To:
Customize your shopping experience
Recommend products and services
Remember user preferences
If you apply for employment with FARMAFOOD, we may use your information to:
Evaluate applications
Contact applicants
Consider candidates for future opportunities
We process personal information only when we have a legitimate reason to do so, including:
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Protection of our rights and property
Your consent where required by law
We use cookies and similar technologies to enhance website functionality and improve user experience.
Cookies may be used to:
Remember user preferences
Maintain shopping cart functionality
Analyze website traffic
Improve website performance
Personalize content and advertisements
You may configure your browser to refuse or delete cookies. However, certain website functions may not operate properly if cookies are disabled.
For more information, please refer to our Cookie Policy.
If you choose to subscribe to our communications, we may send promotional emails regarding:
New products
Special offers
Promotions
Events
Company updates
You may unsubscribe at any time by:
Contacting our customer support team at info@farmafood.com, or call +965 66157706 -
+965 69930627
Opting out of marketing emails will not prevent us from sending service-related communications regarding purchases, accounts, or customer service matters.
FARMAFOOD does not sell, rent, or trade personal information to third parties for their independent marketing purposes.
We may share personal information with:
Including:
Website hosting vendors
Delivery and logistics providers
Payment processors
IT service providers
Marketing service providers
Customer support providers
These service providers are authorized to use personal information only as necessary to perform services on our behalf.
We may disclose personal information if required to:
Comply with applicable laws
Respond to lawful requests from government authorities
Protect our legal rights
Prevent fraud or unlawful activity
Enforce our terms and conditions
If FARMAFOOD is involved in a merger, acquisition, restructuring, sale of assets, or other business transaction, personal information may be transferred as part of that transaction.
Your personal information may be stored or processed in Kuwait or other countries where our service providers operate.
Whenever information is transferred internationally, we will take reasonable steps to ensure that appropriate privacy and security safeguards are maintained.
We retain personal information only for as long as necessary to:
Fulfill the purposes described in this Privacy Policy
Comply with legal obligations
Resolve disputes
Enforce agreements
When personal information is no longer required, it will be securely deleted, anonymized, or destroyed.
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against:
Unauthorized access
Loss
Misuse
Alteration
Disclosure
Destruction
While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Subject to applicable laws, you may have the right to:
Access your personal information
Update or correct inaccurate information
Request deletion of your information
Withdraw consent where processing is based on consent
Object to certain processing activities
Request restriction of processing
Request a copy of your personal data
To exercise these rights, please contact us using the details provided below.
Our website and services are not intended for children under the age of 18.
We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.
Our website may contain links to external websites operated by third parties.
FARMAFOOD is not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party websites they visit.
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any revised version will be posted on this page together with the updated Effective Date. Your continued use of our website after any changes become effective constitutes acceptance of the revised Privacy Policy.
If you have any questions, requests, or concerns regarding this Privacy Policy or our handling of personal information, please contact us:
FARMAFOOD Foodstuffs Trading Company
Address: Unit 100, Sulaibiya Industrial Area, Kuwait
Email: info@farmafood.com
Customer Service: +965 66157706
+965 69930627
Copyright © FARMAFOOD Foodstuffs Trading Company. All Rights Reserved.